Ask anyone in uniform how they started school and the story runs the same way. You decide you are finally going to do it. Someone tells you to go to the education office. The education office tells you to go somewhere else. Three redirects later you are looking at a degree page that says 120 credits, and you close the tab and tell yourself next year.
The frustrating part is that the tab was wrong. A good chunk of that degree was already behind you — sitting in a Joint Services Transcript or a CCAF record as ACE credit recommendations that nobody had ever walked you through. It was never a motivation problem. It was an information problem wearing a motivation problem’s uniform.
Then there is the second half, which is worse. People spend tuition assistance on English 101 and College Algebra — courses they could have tested out of for free through CLEP — and run the benefit dry right when they hit the classes that genuinely need an instructor. It is a solved problem. It is just solved in a place nobody thinks to look.
We kept seeing the question posted in veteran groups and answered four different ways in the comments, every one of them partly right. So we started building the tool that gives one answer, adjusted for the fine print, tailored to the reason you are actually going.